Case Study

Ciocca Automotive takes the wheel with maintenance, expands Asset Essentials to 71+ facilities

A scalable maintenance solution replaced spreadsheets with a formal work order system across a growing dealership group.

 Mechanic using a tablet near an elevated car, illustrating asset management in automotive repair operations.

Ciocca Automotive

Ciocca Automotive is a family-founded dealership group with 56 dealerships, 15 body shops and over 2,000 associates across Pennsylvania, New Jersey and Connecticut.

Brightly Software was acquired by Siemens. All products and services are now offered under the Siemens Asset Management portfolio.

https://www.cioccaautomotive.com/

Headquarters
Pennsylvania, New Jersey, and Connecticut, USA
Products
Industry Sector
Manufacturing
The immediate win at Ciocca was eliminating spreadsheets and establishing a formal work-order system with Asset Essentials.

Scaling proper maintenance practices

Sampson’s journey with Asset Essentials began in his previous role, where he implemented the solution before joining Ciocca Automotive in 2021. At that time, the team was using shared spreadsheets, which were insufficient to manage 56 stores and 15 body shops.

Sampson immediately proposed bringing Asset Essentials to Ciocca, confident in its ability to meet both maintenance and executive objectives for cost-effective structuring.

The immediate win at Ciocca was eliminating inefficient spreadsheets and establishing a formal work-order system with Asset Essentials. The platform enabled a clear distinction between internal maintenance and vendor-assigned tasks, giving managers a way to request work and gain visibility into progress and completion.

Using a team mentality to gain adoption

Sampson’s hands-on approach was key to successfully rolling out Asset Essentials at Ciocca. He visited every store and spoke with every manager to support implementation and make sure they understood the software.

Sampson and his team now proactively onboard new managers to drive consistent adoption and understanding of Ciocca’s maintenance expectations. This approach builds confidence among requesters and managers and fosters trust in the system.

As an advocate for Asset Essentials, Sampson values the software’s core structure, which aligns with Ciocca’s regional operational model.

Sampson immediately proposed bringing Asset Essentials to Ciocca, confident in its ability to meet both maintenance and executive objectives for cost-effective structuring.

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