Managing maintenance operations across growing locations
Ciocca Automotive, a rapidly expanding dealership group with a diverse portfolio of automotive brands, faced significant challenges in managing maintenance operations across its numerous locations. Before implementing Asset Essentials, the company relied on a shared, rudimentary Google spreadsheet for maintenance requests, leading to disorganization and a lack of transparency. Dave Sampson, Corporate Facilities Manager, recognized the critical need for a robust asset management solution to centralize operations, improve efficiency, and support the group’s continued growth. Having previously implemented Asset Essentials at another dealership group, Sampson championed its adoption at Ciocca and emphasized its potential to transform their maintenance workflows.
Scaling proper maintenance practices
Sampson’s journey with Asset Essentials began in his previous role, where he implemented the solution before joining Ciocca Automotive in 2021. At that time, the team was using shared spreadsheets, which were insufficient to manage 56 stores and 15 body shops.
Sampson immediately proposed bringing Asset Essentials to Ciocca, confident in its ability to meet both maintenance and executive objectives for cost-effective structuring.
The immediate win at Ciocca was eliminating inefficient spreadsheets and establishing a formal work-order system with Asset Essentials. The platform enabled a clear distinction between internal maintenance and vendor-assigned tasks, giving managers a way to request work and gain visibility into progress and completion.
Using a team mentality to gain adoption
Sampson’s hands-on approach was key to successfully rolling out Asset Essentials at Ciocca. He visited every store and spoke with every manager to support implementation and make sure they understood the software.
Sampson and his team now proactively onboard new managers to drive consistent adoption and understanding of Ciocca’s maintenance expectations. This approach builds confidence among requesters and managers and fosters trust in the system.
As an advocate for Asset Essentials, Sampson values the software’s core structure, which aligns with Ciocca’s regional operational model.